CleoAI
VoxAI
OttoAI
RingoAI
CallumAI
WinnieAIYour tenders got you shortlisted.
Your follow-up lost the award.
For commercial cleaning, fire protection, HVAC maintenance, security and grounds contractors. Nexi answers every message from building managers in minutes, asks the questions your service team would, books the site walk, and hands it to your office manager with all the details. Nexi never makes up a contract price, only shares pricing when you’ve told it to, and never says something passes a safety check.
Free · built on your own website · no sales call needed
The building manager emailed three of you. The first real reply set the terms.
A building manager emails three contractors at 3:55pm on a Tuesday. Your technicians are on site, your office manager is on the phone to an apartment building committee about a fault, and the email sits in the team inbox until Thursday.
By then one of the other two has walked the building, and your quote, the third one, is the comparison they use to keep the others honest. Nobody dropped the ball. The message just arrived when the office was already full.
The same problem hits your own book. Contracts coming up for renewal go quiet until the manager looks elsewhere. A technician's defect note never becomes a quote because nobody owned it.
The contract isn’t lost on price. It’s lost before the site walk.
Same RFQ. Same contractor. Same capable office manager. The difference is who replies with a real question about the sites first.
- TUE 3:55Lands in the team inbox
- TUE 4:15Minute 20. Nobody owns it yet
- THU 10:20Someone opens it and replies
- THU 2:05“Two others have walked the buildings”
- WEEK 6You were the comparison quote
- TUE 3:56Nexi replies and says it’s an AI
- TUE 4:09Sites, scope, access, contract end date
- TUE 4:10Owner assigned: your office manager
- WED 9:10Nexi books the site walk for Friday
- WEEK 6Your estimator prices it first
The tender team gets blamed. The leak was in the follow-up.
A contractor runs a campaign to people who look after commercial buildings. Forty messages come in. Six get a same-day reply with a real question about the sites; the rest wait for a quiet hour. The review says the campaign “produced two contracts”.
The budget moves to something else. Next quarter, the same forty messages, the same six replies and the same two contracts.
Nexi fixes the step that leaks: every message answered in the first 20 minutes, checked against your rules, owned by a named person, and followed up through committee and budget cycles.
FIXES
THIS!
a week covered
Your service team works 38 hours. Callouts and committee emails don’t.
Nexi doesn’t replace your office manager. It gives them the whole week and every visitor: every message after you close answered, every live visitor screened, every renewal date written down.
The 6am email from a building manager, the 8pm note after the committee meeting, the Sunday a burst pipe turns into a tender.
They set the rules and thresholds, step into any conversation with all the details, and Nexi steps back.
A chatbot waits for a click. Nexi opens the conversation with building managers already on your site, remembers them across email, phone and chat, and hands your office manager a customer with all the details.
So is it a chatbot? →Nexi replies and books the walk. Your estimators win the contract.
Nexi handles everything up to the point a customer is ready to talk price or buy. You decide where that point is. After that, it’s your team.
Message lands
Nexi answers
Nexi finds out what they need
- ✓Service: commercial cleaning
- ✓Sites: 4
- ✓Contract ends: June
- ✓Contact: building manager
Your office manager
One CRM record
It knows the language.Sites, lots, access, safety check schedule and contract end date, learned from your own website.
You draw the line.Pricing, scope decisions and safety questions go straight to your team.
Renewals written down.Every customer and renewal date lands in one CRM record with a named owner, so nothing gets forgotten.
Example only. Names and figures show how Nexi works, not a client record.
Everyone on your team gets something different.
Winning and keeping contracts takes a team. Here's what changes for each person.
More contracts won, more renewals kept
- Every RFQ and building message gets a real reply, even at 9pm
- Renewals come up on time, not after the manager has gone to market
- Grow the contract book without adding more staff
Be the first real reply
- Site count, scope, contract end date and decision-maker captured before you call
- Site walks booked straight into your calendar
- See which sources bring you signed contracts
Callouts to on-call, sales to sales
- Urgent callouts from existing clients flagged and sent to the on-call team
- New work kept separate from service requests
- Messages routed by site location or service line
A summary, not a pile of messages
- Overnight committee emails and portal messages already answered and sorted
- Take over any conversation at any point. Nexi steps back
- Every call, chat and WhatsApp already in the client's file
The things that make these messages different.
A building manager asking three contractors about three buildings isn’t a one-off job. Here’s how Nexi handles the parts generic chatbots get wrong.
Nexi follows up contracts coming up for renewal, using your own client list, so you pitch before they start looking elsewhere. It never contacts people who haven’t dealt with you.
A failed fire panel or a flooded plant room from an existing client is flagged as urgent and sent to your on-call person. New sales messages go to sales.
It never says something passes a safety check or gives opinions on faults: no AS 1851 logbooks, no ESM statements. Those go to your trained, qualified staff.
Building managers and apartment committees work to meeting dates and online deadlines. Nexi notes the decision date and who makes the call, so your team follows up at the right time.
It gathers scope, site count and contract dates, and books the site walk. It never makes up a contract price or writes a tender response. Pricing goes to your estimator unless you’ve told Nexi to share it.
Every conversation is written to NEXUSPRO CRM, HubSpot or Salesforce, with the site, contract and a named owner.
Scope: fire services · 3 buildings · 140 lots · defects
Contract end: 30 Oct · Site walk: Fri 9:00 am
It replies like your best service team would, and books the walk.
It replies with a real question, fast
Not “thanks for getting in touch”. A question about the sites, inside the first few minutes.
It captures what the estimator needs
Sites, lots, services needed, access and contract end date, in the customer’s own words.
It passes it on and keeps the record
Site walk booked, named owner assigned, renewal date written into the CRM.
Try to make it say a safety check has passed. It won't.
Nexi follows the rules you set. The ones in red are built in, and nobody can switch them off.
- Answer every message from building and property managers, day and night
- Find out about sites, scope, access and contract end date
- Book site walks into your calendar
- Follow up through committee and budget cycles until they reply or ask it to stop
- Write every customer and renewal date into your CRM with a named owner
- Flag urgent callouts to a person immediately
- Makes up a contract price or a rough guess. It only shares pricing you’ve told it to; everything else goes to your estimator
- Says something passes a safety check or signs off on reports: AS 1851 logbooks, ESM reports or anything else
- Pretends to be a person. It says it’s an AI, every time
- Contacts people who never contacted you
Contractors who grow through RFQs, renewals and site walks.
If your work is won by talking with people who look after offices, shopping centres and apartment buildings, Nexi is built for you.
Commercial service contractors
Your contracts are worth more than $20,000 a year, and renewals, RFQs and defect quotes decide your growth.
- 10 to 50 staff
- Contract values above $20,000 a year
- An office manager or office team handling messages
- Growing into new depots, states or service lines
Probably not a fit, and we’ll say so
- Fewer than ~40 messages a month
- Franchised or centrally-routed national chains
- Health providers
- Wanting the AI to make up prices or say something passes a safety check
Free · 24-page PDFTake the guide. Read it on your own time.
A plain-English guide to the silent gap: what each agent does, how Nexi decides what's next, the rules it never breaks, and what changes for your team.
- How one memory works across every way in
- Where customers get lost, and how to spot it in your own business
- What your team still owns, and what the crew handles
We'll email you the guide. No sales calls unless you ask. See our privacy policy.
What contractors and ops managers ask us.
If yours isn’t here, build the demo and reply to the email it comes in. A person reads those replies.
Build My Free Demo →Can it handle RFQs that arrive by email?
In a live setup, messages from your website, phone and inbox land in the same system, each with one CRM record and a named owner. Your demo lets you test the website side on your own content.
Will it ever comment on safety matters?
No. Nexi never says something passes a safety check, signs off logbooks or comments on what meets the rules, whether AS 1851, ESM or anything else. Those questions go straight to your team.
Does it help with renewals?
Every contract end date it captures goes into your CRM with an owner, so renewals show up in the morning summary rather than getting forgotten.
Will it replace my office manager?
No. It covers messages after you close and overflow, screens every live visitor, and writes the CRM for them. They stay in charge.
What happens when an existing client has an emergency after hours?
Nexi knows the client, asks the key questions, flags it as urgent and alerts your on-call contact straight away, following the rules you've set for urgent callouts. It doesn't diagnose the fault or promise an arrival time.
We already use a field service system. Does this replace it?
No. Nexi handles the sales conversation before a job exists, and writes it to your CRM. Your job management system keeps running the work.
What does it cost?
There’s no set price. It depends on how many messages you get, your contract book, depots and the contact options you switch on. The Leaking Leads Check works it out in your numbers.
Be the first contractor to reply with a real question.
Build the free demo on your own website, then pretend to be a building manager with three buildings and a contract ending in six weeks. See what it asks.
No set price: what you pay is worked out from your own numbers.
Sell into other markets too?
Suppliers and dealers
Restoration, re-roofing, storm and insurance work
Roof cleaning, soft washing, building washes
