What is slow follow‑up costing you?
Answer 5 quick questions below and see a rough dollar figure, worked out from your own numbers. Then book a free 20-minute call and we’ll find exactly where it’s leaking.
I run every Leaking Leads Check myself, so I only take 10 a week.
Not sure where you’re losing customers? Take the 3-minute Follow-Up Scorecard →
What's your average sale worth?
A rough number is fine. Think of a typical job, machine, contract or order.
How many people get in touch each month?
Count phone calls, website forms and chats from people asking about buying. Skip spam and existing jobs.
How fast do you usually reply?
Be honest. Think about the ones that come in on a busy day, after 5pm or on a weekend, too.
After you send a quote, do you follow up?
Or for online stores: when someone leaves a full cart, does anyone get back to them?
Out of every 100 who get in touch, how many buy?
Your best guess. If you don't know, 20 is a common starting point.
If nothing changes.
a year back in the business.
How we worked this out
This is an estimate, not a promise. It assumes some of the people you didn't win were lost because of slow replies or no follow-up, and uses careful (low) settings for how many. Those settings come from general research on reply speed, not from your industry. Your real numbers will be different. A Leaking Leads Check works them out with you.
Pick a time that suits you.
20 minutes, online. You’ll get a confirmation and a calendar invite straight away.
Let’s find out where your a month is going, and how to get it back.
I run every Leaking Leads Check myself, so I only take 10 a week.
Calendar not showing? Open the booking page in a new tab →
How to plug the leak
You can start on all three this week, with or without us. Tick them off as you go.
Reply in 5 minutes. Every time.
Answer every new call, form and chat within 5 minutes, including after 5pm and on weekends. A real answer, not "thanks, we got your message".
Follow up until you get a yes or a no.
Plenty of people don't buy after the first quote. Plan at least 3 to 5 friendly check-ins over two weeks, and stop as soon as they reply.
One person, one record, for every customer.
Give each customer one owner and keep everything they've said in one place, so nobody gets lost in an inbox or a spreadsheet.
Want this done for you, day and night?
Build a free demo of Nexi trained on your own website. It answers in seconds, follows up, and hands the customer to your team when they're ready. Every message says it's an AI.
Want a copy of your result?
Optional. We'll email your number and the 3-step checklist.
Minutes make the difference
Calling back within 5 minutes, rather than 30, made it 21 times more likely to end in a real sales conversation.
Lead Response Management Study, MIT and InsideSales.com, 2007. Six US companies, 15,000+ website forms, phone calls only. It measured conversations, not sales.of 573 service businesses surveyed in 2026 said they don't reply to new customers within 5 minutes.
Blazeo 2026 Speed-to-Lead Benchmark Report. US service businesses, self-reported answers.Both studies are from the US and from other industries. Treat them as a general guide, not a result for equipment, contractors or online stores. Nexi is an AI and always says so. It only quotes or recommends what you've trained it to. It never makes it up.
A new way of seeing how your business grows.
Most businesses try to grow by bringing more customers in. The check shows how much growth is already sitting in the customers you already hear from.
Your customer map
Where your customers actually come from (web, phone, forms, socials and referrals) and which ones are doing the most work.
Your response-time reality
How fast messages really get answered, in business hours and after, and where they wait in a team inbox.
The silent gap, in dollars
What slow or unanswered messages are worth to you, using your average job or order value and your close rate.
Your top three fixes
The highest-value changes to make first. Some you can do yourself this week, without us.
An honest fit check
Whether a crew of AI agents would actually help your business, or whether something simpler would do. We'll say so either way.
What you'd pay, worked out
If it is a fit, you'll see what it would take, based on your own customer numbers rather than a price list.
Short, structured, and about you.
No slide deck and no pitch. Just a close look at your business with someone who's seen how customers reach hundreds of businesses.
- 0–5 min
Your business and goals
What you sell, who buys it, and what growth looks like for you this year.
- 5–12 min
Walk through how customers reach you
From the first click or call to the quote or booking: who answers, how fast, and what happens after you close.
- 12–17 min
Find the gap and what it’s worth
We put a number on the customers that slip away, using the figures you share.
- 17–20 min
Your next steps
Your top fixes, an honest view on fit, and what it would take if you want our help.
“This isn’t a sales call dressed up as a check.”
I started NEXUSPRO to help businesses use technology to market better and run more efficiently. The check is where that starts. You'll get real insight into your own customer numbers, and if we're not the right fit, I'd rather tell you than waste your time.
Darren GallagherFounder, NEXUSPRO- We’ll review the Nexi demo you’ve created together
- No set price, and no pressure
- We’ll tell you if it’s not a fit
- The insights are yours to keep
It’s built for you if…
- Customers who contact you turn into quotes, site visits, sales calls or orders that need a conversation
- You have a sales team, an internal sales office or an office manager
- You're already spending on ads, Google or referrals to bring customers in
- You suspect messages slip through after you close or on busy days
Helpful to have handy
- A rough idea of how many customers get in touch a month, even a guess is fine
- Your average job, contract or order value
- Who looks after customers now, and when
- Your website address
Don’t have the numbers? Come anyway. We’ll estimate them together.
Common questions.
Anything else, ask Nexi in the chat. It’s an AI, and it’ll say so.
Check my leaking leads →Is it really free?
Yes. There's no charge and no obligation. It's how we find out if we can genuinely help. Either way, you get a clear view of the customers you're missing.
Will you try to sell me something?
If it looks like a fit, we’ll explain what working together would involve and what it would take. If it isn’t, we’ll tell you and point you to the simpler fixes. You won’t be chased.
Do I need to prepare anything?
Not really. Rough numbers help (how many customers get in touch a month, your average job or order value), but we can estimate them together on the call.
How is this different from the free demo?
The demo shows Nexi working on your own website. The check looks at how customers reach you and puts a number on what's slipping through. Plenty of people do both.
What happens after the call?
You’ll get a short summary of what we found and your top fixes. If you’d like to go ahead, we’ll set up your demo and a plan. If not, that’s fine.
Find the growth already sitting in the customers who already get in touch.
Book a free Leaking Leads Check and see your business through a new lens.
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