NexiAI
VoxAI
RingoAI
CallumAI
WinnieAITurn more shoppers into buyers.
Nexi helps online stores catch the doubt before the tab closes. It starts a chat at the moment a shopper is unsure, answers the real question and saves the cart, at any hour.
Nexi always says it’s an AI, and it never offers a discount unless you’ve told it to.
Instant answers. More trust. More completed orders.
Without more staff or more ads. Nexi makes the most of the visitors you're already paying for.
Still deciding? Happy to answer anything before you go.
Save full carts
Nexi, or one of your team, opens the conversation with shoppers who are about to leave and helps them finish the order.
In practiceA shopper hovers over “back” with a full cart. Nexi asks if there’s anything holding them up.
Answered from your product infono guessing on specsPersonal shopping help
Answers questions about specs, compatibility, sizing and stock on the spot, using what you’ve trained it on, to cut hesitation and returns.
In practice“Is this compatible with my model?” gets a straight answer, from your own product info.
Checkout confidence
Guides shoppers through delivery options, payment and returns, and answers the questions that stop an order at the last step.
In practiceQuestions about delivery dates, payment options and returns are answered on the checkout page.
Shipping and order updates
Answers “where’s my order?” and delivery-time questions straight away, with no support ticket needed.
In practiceOrder status questions are answered instantly, at 10pm on a Sunday, without a ticket.
Upsell and cross-sell
Suggests the accessories, bundles and add-ons that genuinely go with the order, only from the products and rules you’ve set.
In practiceOnly add-ons you’ve approved, suggested when they genuinely fit the order.
Sales analytics
See which products, pages and conversations produce orders, and which questions keep coming up, so you can fix them on the page too.
In practiceSpot the question everyone asks, then answer it on the product page too.
Engage. Answer. Buy.
Talk to shoppers
Nexi, or your team, starts the conversation with shoppers on product and checkout pages right when they're making up their mind, before they leave.
Answer and guide
Questions about products, delivery and returns get answered in real time, and any confusion at checkout gets cleared up while the shopper is still there.
Complete the order and add on
Save the cart, suggest the add-ons that fit, and complete more checkouts. Every conversation is logged in your CRM, whether they buy today or not.
The cart didn’t fail. The shipping page did.
It’s Sunday evening. Someone has a full basket, reaches the point where the delivery cost appears, and stops. They open your shipping and returns page in a second tab, scroll, go back to the basket, and leave without checking out.
The follow-up email goes out the next morning with a discount code attached. But the problem was never price. It was a question about delivery timing, or whether returns are free, that they couldn't get answered in the ten seconds they were willing to spend looking.
Offering a discount to fix a question costs you profit on orders that would have gone through anyway. Answering it at the moment of hesitation costs nothing.
A full basket plus a trip to the shipping page isn't idle browsing. It's a real doubt, and it's visible as it happens.
Delivery windows, returns, whether it arrives before the weekend, all answered in the chat before the second tab wins.
No discount code and no profit given away to fix something that was only ever an unanswered question.
Connects to Shopify and WooCommerce.
Nexi plugs straight into the store you already run, so it knows what’s in the cart, what’s in stock and where an order is up to. No rebuild and no new checkout.
- Products and stock answered from your live catalogue
- Cart activity so Nexi knows when a full basket is hesitating
- Order status for instant “where’s my order?” answers
- Customers and orders written into your CRM with a named owner
On another platform? Ask us in your Leaking Leads Check.
Connect your Shopify store and Nexi works across your product, cart and checkout pages.
✓ Products · Cart · Orders · CustomersConnect your WooCommerce store on WordPress and Nexi works alongside your existing theme and checkout.
✓ Products · Cart · Orders · CustomersOnline stores ask us.
If yours isn’t here, build the demo and ask Nexi itself.
Build My Free Demo →Isn't this just another chat box?
The difference is when it speaks. A standard chat box waits to be clicked, so it only helps people already determined to ask. Nexi opens on a sign of hesitation, like a full basket and a trip to the shipping page, which is exactly when nobody clicks the little bubble. So is it a chatbot? →
Will it discount to close the sale?
Only if you tell it to. Most hesitation at the shipping step is a question, not a price objection, and answering it keeps the profit you'd otherwise give away with a discount code. Nexi never makes up an offer or a price.
Does it work outside business hours?
Yes. Evening and weekend shoppers are the point: those are the hours with the most browsing and the least chance of anyone being around to reply.
What happens to shoppers who don't end up buying?
Where possible they're recognised and recorded in your CRM, with what they looked at and what they asked, so your team or a follow-up you've set up can pick it up. Nexi never contacts people out of the blue who haven't visited or been in touch with your store.
Can my team take over a conversation?
Any time. Your team can step into a chat, voice or video conversation and Nexi steps back, with the whole conversation already on screen.
Answer the question before the tab closes.
Build a free demo trained on your own store and try it on your own shipping page.